Management Tips
unpublished articles on management of life, at work, career, people. Contains tips, advices, examples, anectodotes, thoughts relating to customer service, leadership, and management
The Why? Game.
Have you played the 5 why game? you have to ask “What is your work? Why are you working?” Then to that answer you have to again ask “Why?”. To that answer again ask “Why?” Repeat this process until 3 more times until you are out of answer. then summarize all the answers into: “So…
Dignity: the best retention policy
Today i gave counseling to a relative of mine. Her parents could not make sense of what she wanted. Apparently, this girl of 26 who was is working for a local software company, wanted to go to Australia to do her masters degree in IT. However to get the visa now-a-days it is harder and…
Don’t be too comfortable
I have made someone my guru in business. I worked for him. He never taught me but i always learnt from him. Today also, all my major business decisions i take based upon the principl extracted from his words and actions. Smart? Yes. Otherwise how can you get the wisdom of many great men, of…
Training sales teams to collect payment
Bindu Hardware’s sales team faced a great problem: collect over 10 million in account recievables within the next 8 days. They had a list of debtors but they were confused. They had the motivation but not the skills. So i first made them categorize their parties based on amount due. Then based on location or…
Your partnership: a fling or a marriage?
My marriage is the most resilient being. My wife and i are determed to make it a magical experience upto the day of our deaths. There are ups and downs but we fix them, learn from them and move on. However flings are different. All you need is a simple argument and the relationship happily…
The 10 Tests of Leadership
Once upon a time a there were two brothers, Varun and Quado who both wanted to be leaders. Their father was the leader of the city. He was admired by all.  When he spoke, the people listened, what he said, the people followed, what he forbade people did not even think of . His…
Leading a company that is confused, towards growth
This workshop was a for a growing company. The problem they were facing was that the staffs did not produce as much results as needed to sustain the growth. So where was the problem? How could we empower them? After discussing they agreed that the problem layed in : 1. Planning the programs which was…
One-day-CEO at a factory: motivating as usual
It was a motivation and teambuilding workshop for 80 mechanics at mototbike workshop. I started with the teamwork part. First i asked them to form groups of 5. Together they were supposed to decide: 1. Who will take which position if they were playing a football game? and why that position for that person? 2. …
How to fix a rowdy group of people?
I had a tough time with students in this workshop because they did not cooperate: they did not listen, they kept talking, they kept ignoring me, they kept laughing. After my speech and activity they became very attentive. This is how i did it: 1. I allowed their lack of cooperation reach a level of no return 2. I…
In Business too: soul matters
Many times in business, we reach a point where we have to choose between following the voice of your soul or the material gain. Don’t confuse the voice of the soul with the voice of the ego. They are quite similar but their outcome both internal and external are drastically different. If you lose your…